Welcome to Arizona Priority Care's On-Line Authorization, Claims, and Referral System

Arizona Priority Care (AZPC) is a full risk medical group delegated to provide Network Contracting, Credentialing, Claims Payment, Utilization Management, Prior Authorization and Quality Management Services on behalf of its contracted Health Plans

AZPC is contracted with Health Net of Arizona to administer their Medicare Advantage Products effective January 1, 2012.

AZPC is responsible for all Prior Authorizations EXCEPT the following:

         Behavioral Health Services - Please continue to contact MHN (800) 977-0281
    
         Durable Medical Equipment (DME) - Please continue to contact Health Net (800) 916-8996

All other requests for Prior Authorization can be made using this portal.

 
 
 
Frequently Asked Questions

                                                 



Q:
  What Internet Browser can I use to log into EZ-Net?
                                                       
A:
  EZ-Net is useable in Internet Explorer 10 and 11.


Q:  When I log in for the first time, I don't get asked to reset my password as I was instructed.  What's wrong?

A:  Most likely you have either Pop-Up Blockers enabled in your browser or your IT group has limitations placed on Internet Access.  Please contact your IT to resolve this issue before proceeding further.


Q:  I've locked myself out of EZ-Net, who do I contact to reset my password?

A:  Click on the Contact Us page to submit a work ticket to have this matter addressed.

   


AZPC is responsible for processing all PCP provider CLAIMS with dates of service January 1, 2012 and forward.

If you are contracted with AZPC please submit your claims to:

AZPC CLAIMS DEPARTMENT
585 N Juniper Dr  #200
Chandler, AZ 85226


Or via Electronic Clearinghouses:

Office Ally (866) 575-4120
www.officeally.com or
Emdeon (877) 363-3666
www.emdeon.com 

ALL CONTRACTED PROVIDER CLAIMS MUST BE SUBMITTED TO AZPC FOR PAYMENT.  CLAIMS SUBMITED TO HEALTH NET FOR AZPC CONTRACTED PROVIDERS WILL BE DENIED AND PROVIDERS REDIRECTED TO SUBMIT CLAIMS TO AZPC FOR PAYMENT.


This web portal is used for these topics only:

Claims
Prior Authorizations
Referrals


If you want to confirm Member Eligibility please visit the HealthNet website at
https://www.healthnet.com/

If you are new to this site and want to get an account with us, please contact our Provider Relations department at ProviderRelations@azprioritycare.com
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